We’re committed to protecting and respecting your privacy.
We may change this Policy periodically so please check this page occasionally to make sure you are up to date with any changes that may have been made. By using our website, you’re agreeing to be bound by this policy.
How do we collect information from you?
When you use our website, we collect information from you, for example, when you email us a course query, make a course booking or email us about a general enquiry.
What information do we collect?
The personal information we collect from you may include, but not limited to, your name, address, email address, IP address and information regarding what pages are accessed, when and for how long. If you are to book a training course or seminar through our website the information we may collect may include, but not limited to, your organisation, telephone number, and dietary requirements.
How is your information used?
We may use your information to:
• Process your course booking
• Seek your feedback on the services we provide
• Send you communications about the course or safety audit you have booked to carry out our obligations to you.
• Send you marketing communications under the ‘Legitimate Interests’ basis of General Data Protection Regulation (GDPR) Article 6(1)(f).
• Process a job application
We review our retention periods for personal information regularly. We are legally required to hold some types of data to fulfil our statutory obligations (for example the retention of personal data for LANTRA). We will hold your personal data on our systems in line with our retention periods or for as long as is necessary both before and after the relevant activity.
Who has access to your information?
We will not sell or rent your information to third parties
We will not share your information with third parties for marketing purposes.
Third Parties working on our behalf: We may pass your information to our third-party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to send you mailings). When we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place to make sure that the data is secure and is not used for anything else other than the service the third party is providing to ourselves.
You can decide whether you wish to receive marketing information from us. If you do not want to receive direct marketing communications from us via, email or post then you can select choices by ticking the relevant consent boxes on the form where we collect your information.
We will not contact you for marketing purposes by email or post without your prior consent. To change your marketing preferences please email: [email protected]
Updating your information
We need to make sure your information is correct and up to date, if you would like to update any of your details with us please email us at: [email protected].
Or write to us at:
80a Sunnyside St,
+ 44 (0) 28 9575 7921
Under the GDPR law you have the right to ask us for a copy of the information we (TMS) hold about you. To receive a copy, you need to write to us at:
80a Sunnyside St,
Please note requests for a copy of the information we hold about you will only be processed with a written request, we cannot process these requests via email.
Security Precautions in place to protect your personal information
Non-sensitive details are transmitted normally over the internet and can never be guaranteed to be 100% secure. While we employ a strive to protect your personal information, we cannot guarantee the security of any information you transmit to us and you do so at your own risk. Once we have received your information we make our best effort to ensure its security on our systems.
What are cookies? Cookies are small files saved to your computer’s hard drive that track, save and store information about your interactions and usage of the website. This allows the website, through its server to provide you with a tailored experience within this website.
You are advised that if you wish to deny the use and saving of cookies from this website on to your computers hard drive you should take necessary steps within your web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon your first visit.
We use a program called Hotjar to better learn how you use our website. This part of the policy refers to how Hotjar works and what data it collects.
For the purposes of the services that Hotjar provides to us, Hotjar acts as Data Processor and solely processes all personal data in accordance with the instructions received from TMS. This includes how Hotjar collects information from your browser and device when you access our website
The following information may be collected related to your device and browser:
• device’s IP address (captured and stored in an anonymized format as described in our Technical Information);
• device screen resolution;
• device type (unique device identifiers), operating system, and browser type;
• geographic location (country only);
• preferred language used to display the Hotjar Enabled Site.
• Mouse events (movements, location and clicks)
For a sampling of visitors, Hotjar servers automatically record information which is collected from our website. This data includes:
• referring domain;
• pages visited;
• geographic location (country only);
• preferred language used to display the webpage;
• date and time when website pages were accessed;
We may from time to time use Hotjar to record your usage of our website. When collecting data with Recordings, Hotjar automatically suppresses keystroke data on password fields, as well as when we detect a credit card number being entered into an input field. We also offer the ability to manually suppress data on specific input fields or on-page text containing email addresses/numbers. In both cases, the data is suppressed client-side, the visitor’s browser, which means it never reaches our servers.
You may opt-out from having Hotjar collect Your information when visiting a Customer Website at any time by visiting https://www.hotjar.com/legal/compliance/opt-out and clicking ‘Disable Hotjar’.
Links to other sites
Although we only look to include quality, safe and relevant external links, you are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.
BigRockDesigns cannot guarantee or verify the contents of any externally linked website despite our best efforts. You should therefore note you click on external links at your own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.